No-Hassle Return Policy (updated
8-10-12)
To initiate a return, simply request a Return Goods Authorization
Number (RGA#), using the form below, within 30 days of receipt of the product.
(eBay purchases for Sold As-Is Scratch/Dent/Liquidation Items must be
returned within 7 days of receipt. Returns after 7 days will not be accepted.)
To receive a refund, all items must have an RGA# and be received in a new,
unused and ready-to-sell condition (including all original packaging, parts,
and paperwork). Store credit will be issued for returns that are received
into our warehouse 30-90 days after receiving your order. Returns in exchange
for different merchandise must be first authorized and will incurr a $13.99
reship charge. No returns will be accepted after 90 days of receipt.
AutoAccessories4Less will issue a return label if the return is due to
a manufacturing defect or as a result of our error. Items returned for
reasons other than defect or our error must be shipped postage paid. Shipping
charges and handling fees are non-refundable.
Items returned for reasons other than exchange, defect
or AutoAccessories4Less error will incur a 20% restocking fee.
Restocking fees are waived in the case of defect or AutoAccessories4Less
error. Items being returned for exchange will NOT be charged a restocking
fee.
Non-Returnable Products
Most items available at AutoAccessories4Less may be returned
for full or partial credit. However, some custom made items cannot
be returned.
Non Returnable products: Pre-Painted items,
products ordered with personalization, embroidery or with optional emblem,
Hatchbag, ICI-Inovative Creations Inc.
Cancellation of Custom items: In some
instances of custom, made to order items, a 20% material fee may be incurred
for any cancelled orders. Including, but not limited to, Lebra, CoverKing,
Avery's Floor Mats, Lloyd Mats, CalTrend, Global-Covercraft Items.
In the case of defect or an error made by AutoAccessories4Less, these
items may be returned for full or partial credit, depending on the circumstances.
Most AutoAccessories4Less customers are extremely happy with their purchase
and do not need to return product.
Return Procedure
To request an RGA#, complete the form below and click the
“Send email” button. We will email you an RGA# within one
business day.
Damaged/Defective Items
If an item arrives in unacceptable condition as the result
of a manufacturing defect or damage during transit, please phone Customer
Service at 1-269-556-2000, or email returns@hardtop.org as soon as possible.
AutoAccessories4Less will not, under any circumstance, reimburse labor
charges or installation fees, or reimburse for any damages incurred during
installation of product. Photographs may be required to trouble shoot
fitment issues and show damage to shipping companies or manufactures.
As part of our service guarantee, you may return, exchange,
or replace any product bought from us for any reason within 30 days! The
exceptions to this would be for Personalized, Custom Painted,
Non-Returnable items listed above, or Logo items.
Return guidelines and form:
| 1. |
RGA# must be requested within 30 days of receipt.
Items must be returned in their ORIGINAL CONDITION. |
| 2. |
Returns after 30 Days will receive store credit only. Returns
after 90 days will not be accepted. |
| 3. |
Please email Customer Service for a return authorization number
using the form below. You will receive an RGA# within one business
day. |
| 4. |
If your order was paid for with a credit card, the same card
will be credited. |
| 5. |
For your protection, we recommend that you send your returns by
UPS or Insured Parcel Post. |
| 6. |
Please allow 10-14 business days for your return to be processed. |
| 7. |
If you received an item that is defective or damaged during transit
please contact Customer Service at 1-269-556-2000 as quickly as possible.
|
Report Abuse
ALL RETURNS MUST BE SENT TO: AutoAccessories4Less Return Handling
2200 Maiden Lane
St. Joseph, MI 49085 For your protection, we
recommend that you send returns by UPS or Insured Parcel Post.
PLEASE ALLOW 10-14 BUSINESS DAYS FOR YOUR RETURN TO BE PROCESSED.
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